Benchmarking

PTRG have been benchmarking different aspects of public transport systems in world cities for many years. Examples include monitoring public transport service levels over time, exploring the performance of passenger information websites, benchmarking public transport in cities from the perspective of international tourists, and assessing the sustainability of public transport systems.

Benchmarking helps to understand the relative performance of public transport systems over time. This allows for specific improvements to be more easily targeted in each city.