- To develop a framework for benchmarking urban public transport for international tourists
- To benchmark selected cities using the framework to assess their relative performance and areas for improvement
- To explore the relationship between city scale and public transport performance.
- Literature review to identify key elements of public transport of importance to international tourists
- Development of framework containing 26 weighted criteria to benchmark public transport systems for international tourists
- Benchmarking of public transport systems in selected cities within Australia (mostly Queensland) and internationally.
Gold Coast (Queensland) has the highest performance, followed closely by London and Paris.
- Gold Coast (Queensland) has the highest performance, followed closely by London and Paris
- Sunshine Coast, Cairns and Townsville (all located in Queensland) have lower performance due to a relatively large spread of tourist attractions which increases the scale of the transport task for tourism purposes
- Cities with high numbers of international tourists tend to have better public transport performance
- While Sunshine Coast, Cairns and Townsville had relatively low scores by international standards, their performance is very good when considered in the context of their international visitation levels
- Results help to identify areas of good performance and gaps in how public transport meets the needs of international tourists.
De Gruyter, C., Currie, G., Reynolds, J., Peel, V. & Yang, Y. (2016) Benchmarking public transport for international tourists in Queensland cities. Presented at the 38th Australasian Transport Research Forum (ATRF), Melbourne, Australia.
Yang, Y., Currie, G., Peel, V. & Liu, Z. (2015) A New Index to Measure the Quality of Urban Public Transport for International Tourists. Presented at the 94th Transportation Research Board (TRB) Annual Meeting, Washington, D.C., United States.